TY  - BOOK
AU  - Andrews, Sudhir
TI  - Textbook of front office management and operations
SN  - 9780071278588
U1  - Circ. 647.94 An569t 2008 
PY  - 2008///
CY  - New Delhi : 
PB  - Tata McGraw-Hill Pub., Co., Ltd., 
KW  - 1. Hotel front desk personnel.
KW  - 2. Hotel management
ER  -