Andrews, Sudhir Textbook of front office management and operations / - New Delhi : Tata McGraw-Hill Pub., Co., Ltd., c2008. - xxv, 463 p. : ill. ; 24 cm. ISBN: 9780071278588 Subjects--Topical Terms: 1. Hotel front desk personnel. 2. Hotel management. Dewey Class. No.: Circ. 647.94 An569t 2008