Johnston, Mark W.

Relationship selling / - Second edition - Boston : McGraw-Hill/Irwin, c2008. - xxvii, 446 p. : col. ill. ; 25 cm.

Includes bibliographical references and index.

9780071274715


1. Selling.
2. Relationship marketing.
3. Customer relations.

Circ. 658.85 J73r 2008