Cloke, Kenneth <br/><br/>
Resolving conflicts at work: ten strategies for everyone on the job / 

 - Third edition 
 - San Francisco, Calif. :   Jossey-Bass,   c2011. 
 - xxxii,   368 p. : ill. ;   23 cm. 
<br/><br/>Includes bibliographical references and index.<br/> 
<br/><br/><label>ISBN: </label>9780470922248 
<br/><br/><label>Subjects--Topical Terms: </label><br/>1. Conflict management. <br/>2. Interpersonal relations.<br/>3. Personnel management-Psychological aspects. <br/>4. Psychology, Industrial.
<br/><br/><label>Dewey Class. No.: </label>Circ. 650.13 C643r 2011