TY - BOOK AU - Woodward, Jeanette TI - Creating the customer-driven academic library SN - 9780838909768 U1 - Res. 027.70973 W911c 2009 PY - 2009/// CY - Chicago : PB - American Library Association, KW - 1. Academic Libraries-United States KW - 2. Public services (Libraries) KW - 3. Academic libraries-Space utilization-Social aspects KW - 4. Academic libraries-Marketing KW - 5. Academic libraries-Public relations N1 - Includes bibliographical references & index ER -