TY - BOOK AU - Woodburn, Diana TI - Key account management : the definitive guide SN - 9780470974155 U1 - Circ. 658.804 W885k 2011 Third edition PY - 2011/// CY - UK : PB - John Wiley & Sons Ltd. , KW - 1. Selling-Key accounts. KW - 2. Marketing-Key accounts N1 - Includes bibliographical references & index ER -