Roldan, Amelia Samson Introduction to hotel and front office operations / - Manila : AR Skills development and management Services, Inc.(SDMS), c2008. - 158 p. : ill. ; 26 cm. ISBN: 9789719419501 Subjects--Topical Terms: 1. Hotel front desk personnel-training of 2. Hotel-Public relations. Dewey Class. No.: Fil. 647.94 R744i 2008