TY - BOOK AU - Burton, Sharon AU - Nelda, Shelton TI - Office Procedures for the 21st Century SN - 978-0-13-506389-7 U1 - Circ. 651.3 B974o 2011 PY - 2011/// CY - New Jersey: PB - Pearson Education Inc., KW - 1. Office practice- Handbooks, manuals, etc KW - 2. Secretaries- Handbooks, manual etc. I. Shelton, Nelda. II. Title N1 - Includes bibliographical references and index ER -