TY - BOOK AU - Collier, David Alan AU - Evans, James AU - Linsay, William TI - Operations Management and Total Quality Management SN - 978-981-48-7845-6 U1 - Circ. 658.5 C699o 2020 PY - 2020/// CY - Singapore PB - Cengage Learning Asia KW - 1. Production Management KW - 2. Total Quality Management N1 - Includes Appendix and index ER -