TY - BOOK AU - Johnston, Mark W. AU - Marshall, Greg W. TI - Relationship selling SN - 978-0-07-017247-0. U1 - 658.85 J73r 2010 3rd ed. PY - 2010///. CY - Boston : PB - McGraw-Hill/Irwin, KW - 1. Customer relations. KW - 2. Relationship marketing. KW - 3. Selling N1 - Includes bibliographical references & index ER -