00757nam a22002297a 4500 OSt 20260523015057.0 260523b |||||||| |||| 00| 0 eng d 9781285429786 DWCL Main Lib. OC -- Fifth edition. 658.8 H7115s 2017 Hoffman, Douglas K. Services marketing : concepts, strategies and cases/ Douglas K. Hoffman -- Fifth edition. USA : Cengage learning, c2017. xv, 458 pages : illustrations ; 26 cm. Includes index. Services industries--Marketing. Bateson, John E. -- Fifth edition. ddc BK-CIRC -- Fifth edition. Circ. 0 10790 10790 0 0 ddc 0 0 DWCLGSBM Circulation 2017-07-25 School Fund 0 DWCLGSBM Circ. 658.8 H7115s 2017 GSBM4647 2026-05-23 00:00:00 c1 2026-05-23 BK-CIRC