TY - BOOK AU - Fulton-Calkins, Patsy AU - Hanks, Joanna D. TI - Procedures for the office professional SN - 981-240-484-8. U1 - Circ. 651.21 F959p 2000 4th ed. PY - 2000/// CY - Australia: , PB - Thomson Learning KW - 1. Office Practice KW - 2. Secretaries N1 - Includes index ER -