Bly, Robert W.  <br/><br/>
The encyclopedia of business letters, fax memos, and E-mail/ 
Robert W. Bly  
 - Career press  Franklin Lakes, NJ,   , c2001. 
 - 286 pages.    ; 25 cm. 
<br/><br/>Include index. 
<br/><br/><label>ISBN: </label>981-4096-49-0 
<br/><br/><label>Dewey Class. No.: </label>Circ. 651.7521 B29e 2001