Hotel front desk management and online services

Singh, Ratandeep

Hotel front desk management and online services Ratandeep Singh - New Delhi : Kanishka Publishers, c2006. - 381 pages : 22 cm.

Includes bibliographical references and index.

81-7391-839-2.


1. Customer relations.
2. Customer service.
3. Hospitality industry.
4. Office management.

Circ. 658.8 S617h 2006