Handbook on front office operations and guest relations

Roldan, Amelia S.

Handbook on front office operations and guest relations Amelia S. Roldan - Manila : AR Skills Development & Management Services (SMDS), c2005. - 146 pages : illustration ; 21 cm.

971-921-37-4-4.


1. Customer relations.
2. Customer services.

Fil. 658.812 R745h 2005