Telephone courtesy and customer service/
Finch, Lloyd C.
Telephone courtesy and customer service/ Llyod C. Finch - 3rd ed. - CA : Crisp Pub., c2000 - vi, 106 p. ; 25 cm.
1-56052-577-0
1. Customer services
2. Telephone etiquette
Circ. 658.8 F492t 2000
Telephone courtesy and customer service/ Llyod C. Finch - 3rd ed. - CA : Crisp Pub., c2000 - vi, 106 p. ; 25 cm.
1-56052-577-0
1. Customer services
2. Telephone etiquette
Circ. 658.8 F492t 2000