Enhancing quality customer service for micro, small and medium enterprises/

Binghay, Virgel C.

Enhancing quality customer service for micro, small and medium enterprises/ Virgel C. Binghay - Manila : VCB Research & Publications, c2007. - ix, 156 pages : illustrations ; 23cm.

Includes bibliographical references and index.

978-971-9336020


1. Customer service.
2. Philippines.
3. Small business.

Fil. 658.812 B613e 2007